A Practical Guide to Communicating Change

Change is hard to talk about when you don't have every answer yet. This free guide walks you through the ten questions research shows your team most wants answered during change, covering job security, working conditions, and whether they can trust you to look after their interests.

Inside you'll find three practical principles for answering them: building clarity even when things aren't settled, telling the truth without oversharing every option on the table, and playing your part as the person your team actually turns to (not the all-staff email). Real examples show you what to say, and what to avoid.

If you lead a team through change and want the words to say, and the confidence to say them, start here.

Written by Dr Luella Forbes, drawing on 25 years working in organisational change and her doctorate researching communication for organisational change.